Choose your original iPhone photo
Select your HEIC or HEIF photo directly from the photo picker. The browser reads the actual file format, decodes the primary photograph and prepares a JPEG preview. Renaming files is unnecessary. This happens on your device before payment, and the original photo is not sent to a separate conversion website.
Small images are resized automatically
Small photos are enlarged proportionally so the prepared JPEG is at least 256 pixels on each edge. The longest edge stays at most 2,048 pixels. Extremely narrow or wide photos receive white padding instead of being stretched or cropped. Enlargement cannot restore missing detail: choose a clear original portrait with the face and both arms visible for the best starting point.
Check size and orientation in the preview
The original file must be at most 10 MB (10,485,760 bytes), 40 megapixels and 12,000 pixels on either edge. Larger originals are rejected before checkout. HEIC orientation is applied during decoding, and the prepared JPEG removes embedded metadata. Check the preview before paying; transparent areas become white.
A file problem should stop before payment
Damaged or unsupported files stop at photo preparation. AVIF, GIF, RAW and PDF are not supported inputs. If a HEIC cannot be read, try the original file again or a current browser; conversion has a bounded timeout so it cannot wait indefinitely. For an existing paid order, open My videos instead of placing another order. Successful file preparation does not guarantee the artistic result.